❓ Frequently Asked Questions ❓
1. When should I start chasing an unpaid invoice?
It's best to start following up on an unpaid invoice as soon as it becomes overdue. With Invoice Chase, you enter future dates for proactive payments, ensuring timely cash without manual effort.
2. How often should I send reminders for unpaid invoices?
Generally, it's recommended to send reminders at regular intervals, such as every 7-10 days, depending on your payment terms. Invoice Chase allows you to customize your reminders based on your business needs and client relationships.
3. What tone should I use when chasing unpaid invoices?
Start with a friendly, professional tone and gradually become more firm if the invoice remains unpaid. Invoice Chase offers intelligent options that automatically adjust the tone based on how overdue the invoice is.
4. Should I charge late fees for overdue invoices?
Charging late fees can encourage timely payments, but it's important to clearly communicate this policy upfront. Invoice Chase can help you remind customers about payment terms when reminding them of upcoming or late payments.
5. What if a client disputes an invoice?
If a client disputes an invoice, pause automated reminders and address the issue directly. Once resolved, you can easily resume the follow-up process using Invoice Chase.
6. How can I prevent invoices from becoming overdue?
Clear communication, easy payment options, and early reminders can help prevent late payments. Invoice Chase can send pre-due date reminders to make it convenient for clients to pay on time.
7. What should I do if a client consistently pays late?
For habitually late-paying clients, consider adjusting your payment terms or requiring upfront deposits. Invoice Chase can help you adjust your strategies accordingly.
8. Is it okay to use automated systems for chasing invoices?
Yes, automated systems like Invoice Chase can significantly improve efficiency and consistency in following up on unpaid invoices. They ensure timely reminders without the risk of inappropriately worded messages or the discomfort of manually drafting follow-ups.
9. How do I handle international clients with different payment norms?
Understanding and respecting cultural differences is key. Invoice Chase allows you to create professional messages to send using various communications platforms easily, accommodating various international payment norms.
10. When should I consider legal action for an unpaid invoice?
Legal action should be a last resort, typically considered after multiple follow-ups and attempts at negotiation. Before taking this step, ensure you've documented all communication attempts.