Accounts Receivable for General Contractors
Build a repeatable AR process for larger jobs and longer payment cycles.
Trade specific context: general contracting
General contractors manage many stakeholders, so unpaid balances often come from process gaps, not refusal to pay. Strong AR performance comes from disciplined claim packs, weekly tracking, and defined escalation ownership.
USA vs Australia terminology
Common USA wording: AIA billing, pay app, net 30
Common Australia wording: progress claim schedule, retention release
Using familiar local wording in quotes, invoices, and reminders reduces confusion and helps approvals move faster.
Recommended billing model
Model: multi subcontractor progress claims
- Agree on payment terms and approval steps before work starts.
- Invoice immediately when each billable stage is complete.
- Schedule reminders before the due date and on the due date automatically.
- Escalate overdue accounts on a clear, fixed schedule.
Common blocker and fix
Frequent blocker: subcontractor paperwork missing
Fix: Attach the right proof and references when you send the invoice, then confirm receipt with the approver the same day.
Example: A project manager and bookkeeper run a Friday AR review by project. Claims missing approvals are flagged early, reducing end-of-month surprises.
Common questions for general contracting
What AR process works for general contractors?
Set weekly AR review with status by project, payer, and approval stage.
How do GCs avoid payment bottlenecks?
Standardize claim packs with scope, evidence, and approvals each cycle.
Should GCs escalate faster on overdue claims?
Yes. Escalate by timeline and contract rights, not ad hoc phone calls.
Metrics to review weekly
- Overdue value by aging bucket.
- Average days to payment by client type.
- Reminder response rate and promise to pay completion.
- Dispute volume and resolution lead time.
Note: Regulatory requirements differ by state and country. Use local legal and accounting advice for contract and statutory compliance.