Construction Progress Claims Best Practices

Improve billing quality and reduce delays from rejected claims.

Trade specific context: construction progress claims

Progress claims are approved faster when they are complete on first submission. Quality at submission saves more time than chasing after rejection.

USA vs Australia terminology

Using familiar local wording in quotes, invoices, and reminders reduces confusion and helps approvals move faster.

Recommended billing model

Model: progress claim periodic billing

1. Agree on payment terms and approval steps before work starts.
2. Invoice immediately when each billable stage is complete.
3. Schedule reminders before the due date and on the due date automatically.
4. Escalate overdue accounts on a clear, fixed schedule.

Common blocker and fix

Frequent blocker: claim pack incomplete

Fix: Attach the right proof and references when you send the invoice, then confirm receipt with the approver the same day.

Example: A pre-submit checklist catches missing backup before lodgement, reducing returned claims and shortening payment time.

Common questions for construction progress claims

What makes a strong progress claim?
Clear schedule line items plus evidence and approval signatures.

How often should claims be reviewed internally?
Run a pre submission quality check each claim cycle.

Can better claim packs reduce DSO?
Yes. Fewer rejections lead to faster certification and payment.

Metrics to review weekly

• Overdue value by aging bucket.
• Average days to payment by client type.
• Reminder response rate and promise to pay completion.
• Dispute volume and resolution lead time.

Note: Regulatory requirements differ by state and country. Use local legal and accounting advice for contract and statutory compliance.

Want to automate follow-ups and get paid faster?

Invoice Chase helps trade businesses send consistent reminders with less admin overhead.